Your Verifactu FAQs, Answered. Sin Líos.
Okay, let’s talk Verifactu. There’s a lot of noise, a lot of desinformación, and honestly, a lot of jaleo out there. We get it.
So, we’ve gathered the most-asked questions about the new invoicing law. We’ve checked the official sources (so you don’t have to) and we’re breaking it down sin líos, TaxOle style.
The Verifactu FAQs
Q1: What the heck is Verifactu?
Think of it as the government’s new anti-fraud system. That’s it.
It’s a new law (officially the Royal Decree 1007/2023) that forces all invoicing software to be 100% secure, transparent, and unchangeable.
Here’s the deal: every time you make a factura, your software must create a secure “record” with a digital fingerprint. This record is “chained” to the last one, so you can’t secretly delete or change an invoice later. It also slaps a mandatory QR code on every invoice so Hacienda (or your client) can instantly check if it’s legit.
Q2: Okay, I’m in. When’s the deadline?
The fiesta has some clear dates. Mark your calendario:
July 29, 2025: All software providers (like us) must offer a compliant system.
January 1, 2027: Mandatory to companies (Corporate Taxpayers “Impuesto sobre Sociedades”)
July 1, 2027: This is the big one. It’s mandatory for ALL other companies and autónomos. Yes, that means you.
Q3: What happens if I just... don't?
We wouldn’t recommend it. This isn’t one of those “suggestions” from Hacienda. Non-compliance is taken very seriously.
The penalties are massive:
For You (Businesses/Autónomos): Fines up to €50,000 per year for using uncertified software. And yes, they can fine you that every year you’re not compliant.
For Software Providers: Fines up to €150,000 for selling bad software.
Besides the multazo (the huge fine), you won’t be able to issue legally valid invoices. Your clients won’t be able to deduct your invoices. It’s a total business-stopper.
Q4: Wait, isn't this the same as the B2B e-invoicing law?
Great question. No, they are two different laws. It’s confusing, we know.
Verifactu (this one): Is about anti-fraud. It makes your software secure (QR codes, chained records).
B2B E-Invoicing (the “Crea y Crece” law): Is about the format. It will force all B2B (business-to-business) invoices to be a specific electronic format (like Facturae/XML).
The B2B law is still pending its final rules, so the start date isn’t set yet. Verifactu is the one with the 2027 deadline. (Don’t worry, TaxOle will handle both).
Q5: Are there any exemptions? Can I just keep using Excel?
Technically, yes, but it’s a huge risk.
The law says it doesn’t apply if you use a “non-computerized system.” According to the AEAT, this could include using Excel or Word only to type and print an invoice, as long as that tool doesn’t process the info (like for VAT records, etc.).
Honestly? It’s a very grey area and a massive headache to prove. The moment your Excel sheet calculates a total, you’re likely “processing” data.
The AEAT is also building a free web app for this, so you’ll have to use some kind of compliant system. The easiest, safest way is to use a certified provider. Like… well, you know.
Q6: Do I need to use Verifactu if my client is outside Spain (e.g., in the US or UK)?
Yes. 100%. The law doesn’t care where your client lives. It cares about you.
If you are a taxpayer in Spain (an autónomo or company here), your invoicing system must be Verifactu-compliant. All of them. No exceptions for your international clients.
Q7: Help! My client pays me in Dollars ($). How does that work with Verifactu?
No problem at all. Your invoicing software (ahem, TaxOle) will handle this automáticamente.
Your Client Sees: The invoice you send your client will be in Dollars (or Pounds, or whatever you choose).
Hacienda Sees: In the background, your software will also generate the official, secure Verifactu record. For this record, it automatically converts all the amounts to Euros (€) using the official exchange rate for that day.
You do nothing. Your client is happy, Hacienda is happy. It’s all good.
Q8: Your "Tapa Plan" is free. Like, really free?
Yes. 100% free. No credit card, no trial period, no tricks. It’s perfecto for autónomos who are just starting. It has a limit on facturas and clients, but it is fully Verifactu-compliant from day one.
Q9: I’m an expat. What’s this IRPF thing and do you handle it?
We got you. IRPF is the tax withholding (retención) that professional autónomos apply to their facturas for other Spanish businesses. It’s like a pre-payment of your income tax.
TaxOle handles this automáticamente. In your profile, you tell us you’re a professional autónomo, and when you create a factura for a Spanish company, the system calculates and applies the correct IRPF (15% or 7% if you’re new) without you having to think. No math, no stress.
Q10: Is my client and invoice data secure with TaxOle?
Your security is our top priority. Serio. We use bank-level encryption for all communication, and our servers are secure in the European Union, fully compliant with GDPR. We will never, ever sell your data
Q11: Can my gestor or accountant access my account?
¡Claro! We are built to make your gestor happy. In our paid plans, you can invite your gestor to your account (with read-only access) so they can see and download all your facturas and reports. The quarterly drama of sending folders full of PDFs is over.
Q12: What kind of support do you offer if I get stuck?
We’re here to help, sin líos. All our plans (including the free one) have email support. Our paid plans have priority support via chat and email. Our team is fully bilingual (English/Spanish) and ready to solve any jaleo you have.
Q13: I’m already using another tool. Is it hard to switch to TaxOle?
We make switching easy. You can import your client list and your products/services to TaxOle using a CSV file. The setup is súper rápido. If you have any trouble, our support team can guide you. You’ll be facturando in minutes.
Q14: How do I get the Kit Digital? Is it a lot of papeleo?
That’s the best part: we do the papeleo for you. As official “Agentes Digitalizadores,” our team manages the entire bono digital application with the government. You just have to give us your basic info and say “sí, quiero.” We handle the bureaucracy, you get the free software.
Q15: Can I create presupuestos (quotes) or just facturas?
¡Claro! And it’s smart. Create your presupuesto in TaxOle, send it to your client, and when they say “sí,” you convert it into a factura with just one click. The system does all the work. Easy.
Q16: Do I have to pay annually, or can I pay monthly?
It’s up to you! We offer flexible monthly plans so you can cancel anytime. But if you pay annually for our “Solo,” “Equipo,” or “Negocio” plans, you get a nice descuento (you save 10%!).
Q17: My free Kit Digital year is ending. What happens next?
No surprises, we promise. We’ll send you a friendly email reminder before your free year ends. You’ll have the option to subscribe to one of our paid plans to keep all your features. If you do nothing, your account will simply move to our free “Tapa Plan” (with its limits). We will never charge you automatically.
Q18: Do I need to download or install anything?
¡Nada! TaxOle is 100% cloud-based. You can access your account from any browser (Chrome, Safari, Firefox…) on any computer, anywhere in the world. It’s invoicing en la nube.
Q19: What's this "VERI*FACTU" vs. "No VERI*FACTU" choice in the app?
It’s just two legal ways to be compliant. “VERI*FACTU” mode sends your invoice record to Hacienda instantly (real-time). “No VERI*FACTU” mode saves the secure record in our system, and you only send it if Hacienda asks. We offer both so you (or your gestor) can choose the style you prefer.
Q20: How can I track my income and see who owes me dinero?
Our dashboard is your command center. It gives you a clear, visual snapshot of your ingresos (income), what’s paid, and what’s overdue. No more guessing, no more messy spreadsheets.
Q21: What happens if my computer crashes? Are my facturas backed up?
Your computer can explotar, and your data will be safe. Because we’re cloud-based, we handle all the backups automáticamente on our secure, encrypted servers. Your business records are safer with us than on your desktop.
Q22: Is TaxOle only for expats and guiris?
¡Para nada! We love our expat community, but TaxOle is built for everyone doing business in Spain. If you’re an autónomo or PYME español and you want an invoicing tool that is simple, clean, and 100% compliant… welcome to the fiesta.
Q23: I made a mistake on a factura! Can I delete it?
Not anymore! (Thanks to Verifactu, deleting is illegal). But don’t worry. You simply create a factura rectificativa (a credit note). TaxOle makes this súper easy. You just find the original factura and click “Rectify.” We’ll create the new, legal document for you, all linked and compliant.
Q24: I keep hearing about Kit Digital "Segments." What's that?
It’s just how the government categorizes businesses by size to assign the grant. Most of our users are Segment III (0-3 employees), which gets a bono digital of €3,000. Our software package is designed to fit perfectly into that grant.